I’ll be available in May.
I’ll be available in May.
Cancellations and Refunds
Provider of the Site
ToyStack AI Private Limited
Contact Us
For any issues or clarifications, you can write to us at:
Email: support@toystack.co
Cancellation Policy
As a general rule you shall not be entitled to cancel your order once you have received confirmation of the same. If you cancel your order after it has been confirmed, ToyStack shall have a right to charge you cancellation fee of a minimum INR 75 upto the order value, with a right to either not to refund the order value or recover from your subsequent order, the complete/ deficit cancellation fee, as applicable, to compensate our vendor partners. ToyStack shall also have the right to charge you cancellation fee for the orders cancelled by ToyStack for the reasons specified under clause 1(iii) of this cancellation and refunds policy. In case of cancellations for the reasons attributable to ToyStack, ToyStack shall not charge you any cancellation fee.
However, in the unlikely event of an wrong billing, we will contact you on the phone number provided to us at the time of placing the order and inform you of such a situation. In such an event you will be entitled to cancel the entire order and shall be entitled to a refund in accordance with our refund policy.
Refund
You shall be entitled to a refund only if you pre-pay for your order at the time of placing your order on the Platform and only in the event of any of the following circumstances:
us cancelling your order due to (A) failure to contact you by phone or email at the time of confirming the order booking; or (B) failure to contact you by phone or email at the time of confirming the order booking; or
you cancelling the order at the time of confirmation due to unavailability of the items you ordered for at the time of booking
Our decision on refunds shall be at our sole discretion and shall be final and binding.
All refund amounts shall be credited to your account within 5-7 business days in accordance with the terms that may be stipulated by the bank or the payment partner.
Cancellations and Refunds
Provider of the Site
ToyStack AI Private Limited
Contact Us
For any issues or clarifications, you can write to us at:
Email: support@toystack.co
Cancellation Policy
As a general rule you shall not be entitled to cancel your order once you have received confirmation of the same. If you cancel your order after it has been confirmed, ToyStack shall have a right to charge you cancellation fee of a minimum INR 75 upto the order value, with a right to either not to refund the order value or recover from your subsequent order, the complete/ deficit cancellation fee, as applicable, to compensate our vendor partners. ToyStack shall also have the right to charge you cancellation fee for the orders cancelled by ToyStack for the reasons specified under clause 1(iii) of this cancellation and refunds policy. In case of cancellations for the reasons attributable to ToyStack, ToyStack shall not charge you any cancellation fee.
However, in the unlikely event of an wrong billing, we will contact you on the phone number provided to us at the time of placing the order and inform you of such a situation. In such an event you will be entitled to cancel the entire order and shall be entitled to a refund in accordance with our refund policy.
Refund
You shall be entitled to a refund only if you pre-pay for your order at the time of placing your order on the Platform and only in the event of any of the following circumstances:
us cancelling your order due to (A) failure to contact you by phone or email at the time of confirming the order booking; or (B) failure to contact you by phone or email at the time of confirming the order booking; or
you cancelling the order at the time of confirmation due to unavailability of the items you ordered for at the time of booking
Our decision on refunds shall be at our sole discretion and shall be final and binding.
All refund amounts shall be credited to your account within 5-7 business days in accordance with the terms that may be stipulated by the bank or the payment partner.
© 2024 ToyStack.
© 2024 ToyStack.